Terms and Conditions for Pressure Washing Services in Highgate

Welcome to our Pressure Washing Services in Highgate. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making use of our services.

1. Service Scope

Our pressure washing services encompass residential and commercial properties within the Highgate area. The services include:

• Exterior Building Washing: Removal of dirt, grime, mold, and mildew from building surfaces.
• Driveway and Sidewalk Cleaning: Elimination of stains, oil spills, and organic growth.
• Deck and Patio Maintenance: Cleaning and preparation for sealing or staining.
• Garage Floor Cleaning: Degreasing and stain removal.

Additional services may be provided upon request and subject to availability.

2. Booking and Scheduling

Bookings can be made through our online platform or via phone. We strive to accommodate your preferred schedule; however, appointments are subject to availability. Once a booking is confirmed, we will provide an estimated time of arrival.

2.1. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee.

3. Payment Terms

Payment is due upon completion of the pressure washing services. We accept various payment methods, including credit/debit cards, bank transfers, and cash. All prices are quoted in GBP and are inclusive of applicable taxes unless specified otherwise.

3.1. Late Payment

Invoices not paid within 30 days of the service date may incur a late payment fee of 5% of the total amount due.

4. Liability and Insurance

We are fully insured and adhere to all safety regulations to protect both our clients and staff. However, certain conditions may limit our liability:

• Pre-existing Conditions: We are not responsible for damages resulting from pre-existing structural issues.
• Unforeseen Circumstances: Acts of nature or other unforeseen events that impede service delivery are beyond our control.

Our liability is limited to the total amount paid for the services rendered.

5. Customer Responsibilities

To ensure the effectiveness and safety of our pressure washing services, customers must:

• Remove personal belongings and valuables from areas to be cleaned.
• Ensure access to electricity and water sources if required.
• Communicate any specific concerns or instructions to our team before the service commences.

5.1. Property Access

Customers must provide adequate access to the property during the scheduled service time. Failure to do so may result in rescheduling and potential additional charges.

6. Service Guarantee

We are committed to delivering high-quality pressure washing services. If you are not satisfied with the results, please notify us within 48 hours, and we will make reasonable efforts to rectify the issue.

6.1. Limitations of Guarantee

The service guarantee does not cover:

• Stains or marks that cannot be entirely removed through pressure washing.
• Damage caused by improper use of pressure washing equipment by the customer.

7. Health and Safety

Our team adheres to strict health and safety protocols to ensure the well-being of both our employees and clients. Personal Protective Equipment (PPE) is worn at all times during service delivery.

7.1. Environmental Considerations

We utilize eco-friendly cleaning agents that are safe for the environment. Runoff water is managed to prevent contamination of surrounding areas.

8. Termination of Services

We reserve the right to terminate services under the following conditions:

• Non-payment of services rendered.
• Violation of safety guidelines by the customer or their representatives.
• Interference with our staff during service delivery.

In the event of termination, any outstanding payments for services rendered up to the termination date will be due immediately.

9. Changes to Terms and Conditions

We may update these terms and conditions from time to time. Clients will be notified of significant changes via email or through our official communication channels. Continued use of our services signifies acceptance of the updated terms.

9.1. Notification of Changes

Notifications regarding changes will be provided at least 14 days prior to the changes taking effect. It is the client's responsibility to review the terms periodically.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Highgate.

11. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Entire Agreement

These terms and conditions constitute the entire agreement between the client and our Pressure Washing Services in Highgate, superseding all prior agreements or understandings, whether written or oral.